'Give kids space – they need to make mistakes'

FORMER tabloid journalist Louise Macdonald's belief in the power of communication to transform people's lives led her to turn her back on newspapers to work for the Citizens Advice Bureau.

Then she became communications director of Young Scot, an organisation that aims to inform young people.

Last year she became among the youngest chief executives in Scotland, aged 39, when she moved up to the top job at the agency that has 310...